Welcome to Charlotte Sweeney Associates
From insight to impact, your partner in developing high performance leadership and driving inclusive change
Charlotte Sweeney Associates (CSA) is an award-winning global leadership and culture consultancy. We are dedicated to delivering inclusive disruption and human-centred leadership against a backdrop of digital and cultural transformation. We support our clients to build and deliver work cultures that enable everyone to perform at their best whilst navigating current and future complexities. We are known for ‘our amazing record of impact with clients, changing the way organisations think and a laser-focus on delivering results’.
As a BCORP certified consultancy, we deliver sustainable impact within our own team, the organisations we partner with and wider society.
Our advisory, thought leadership and consulting is strengthened by our consultants who have gained Chartered Management Consultant ChMC certification, demonstrating our commitment to deliver high standard consultancy for our clients, every time.
From data analysis and strategy development, to advising boards and business leaders, and coaching senior teams, our purpose is to enable practical and sustainable solutions that improve the effectiveness of the organisation, the leaders and employees.
For an initial, exploratory conversation to see how our expertise
and experience may be beneficial, book a 30-minute call:
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To gain up-to-date thought leadership, actionable insights and CSA Updates subscribe to our LinkedIn ‘Inclusive Disruption Newsletter’. |
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Tune in to Our ‘Inclusive Disruption Podcast’. Hosted by Charlotte Sweeney OBE and featuring business leaders and culture experts who are driving Inclusive Disruption in their organisations and across industries. |
For over a decade, organisations have trusted us to create lasting impact on their business and performance, drawing on our deep expertise in organisational and behavioural change, fairness and ethics. We continue to work with leaders in building high-performing, innovative teams that can respond to the future of work and AI-driven change.
Our achievements over the first decade of Charlotte Sweeney Associates...
How we can support you
What is unique about us is that we have a depth of expertise across all touch-points of your organisational ecosystem, be that for the benefit of your leadership, colleagues, clients, consumers or wider communities. Our services focus on (i) Culture and People Strategy Design, (ii) Consultancy and Advisory (iii) ) Learning and Development and .
Consultancy and Advisory: We partner with organisations to shape inclusive, high-performing cultures through strategic guidance, cultural diagnostics and evidence-based approaches that deliver measurable impact.
Inclusive Capability Development: We strengthen organisational capability and culture through leadership development, workshops, coaching and interactive learning. Our programmes equip people at every level to lead inclusively and transfer learning into meaningful action.
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Strategic Direction & Governance
- Align your DE&I strategy to your organisation’s wider strategic direction and values and embed DE&I into everything your organisation does.
- Ensure your organisational governance and structure enables DE&I to thrive, including partnering with you to design and create your DE&I strategy, action plan and measures.
- Equip board members to fully understand their role in driving DE&I change through the organisation, including analysing risks and gaining appropriate assurances.
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Communications
- Align all DE&I related communications with the wider organisational communications strategy and values. Designed to raise awareness of DE&I and the intrinsic link to organisational success.
- Build the skills internally to create effective internal and external communications with DE&I embedded throughout, knowing how to use inclusive language and tools throughout.
- Equip leaders and communications specialists to prepare, share and manage their DE&I position during unexpected events, societal or company issues and emergencies.
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Workforce & Workplace Culture
- Create and implement policies, processes and practices that enable you to recruit, retain and promote the best talent, removing any barriers and bias.
- Deliver a suite of faciliated learning, workshops and coaching to raise awareness and enable your workforce to transfer their learning into tangible actions that create inclusive workplaces (face-to-face, virtual and e-learning options are available)
- Assess the impact of your current actions using evidence led audit tools, established standards and tailored maturity models to meet the wider aspirations of your organisation.
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Consumers & Suppliers
- Create and implement processes and practices that embed DE&I thinking into product design, development, testing and analysis.
- Design and implement inclusive marketing principles for use in all client/consumer interactions.
- Build your inclusive procurement and sourcing strategy, embedding robust, sustainable and ethical processes and tools in your supply chain.
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ESG & Stakeholders
- Align your DE&I strategy with your wider ESG strategy to create a consistent value creation proposition.
- Guide and enable your organisation to fulfil wider ESG benchmarks as aspirations, e.g., B Corp, UN Sustainability Goals.
- Create your impact report, sharing the value gained from a focus on DE&I for your multiple stakeholders.
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Governance & Structure
- Align your DE&I strategy to your organisation’s wider strategic direction and values and embed DE&I into everything your organisation does.
- Ensure your organisational governance and structure enables DE&I to thrive, including partnering with you to design and create your DE&I strategy, action plan and measures.
- Equip board members to fully understand their role in driving DE&I change through the organisation, including analysing risks and gaining appropriate assurances.
-
Communications
- Align all DE&I related communications with the wider organisational communications strategy and values. Designed to raise awareness of DE&I and the intrinsic link to organisational success.
- Build the skills internally to create effective internal and external communications with DE&I embedded throughout, knowing how to use inclusive language and tools throughout.
- Equip leaders and communications specialists to prepare, share and manage their DE&I position during unexpected events, societal or company issues and emergencies.
-
Workforce & Workplace Culture
- Create and implement policies, processes and practices that enable you to recruit, retain and promote the best talent, removing any barriers and bias.
- Deliver a suite of faciliated learning, workshops and coaching to raise awareness and enable your workforce to transfer their learning into tangible actions that create inclusive workplaces (face-to-face, virtual and e-learning options are available)
- Assess the impact of your current actions using evidence led audit tools, established standards and tailored maturity models to meet the wider aspirations of your organisation.
-
Consumers & Suppliers
- Create and implement processes and practices that embed DE&I thinking into product design, development, testing and analysis.
- Design and implement inclusive marketing principles for use in all client/consumer interactions.
- Build your inclusive procurement and sourcing strategy, embedding robust, sustainable and ethical processes and tools in your supply chain.
-
ESG & Stakeholders
- Align your DE&I strategy with your wider ESG strategy to create a consistent value creation proposition.
- Guide and enable your organisation to fulfil wider ESG benchmarks as aspirations, e.g., B Corp, UN Sustainability Goals.
- Create your impact report, sharing the value gained from a focus on DE&I for your multiple stakeholders.
Clients include
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Testimonials
We have a 95% Net Promoter Score (NPS)
*NPS is a standard benchmark used to gauge customer loyalty, satisfaction, and enthusiasm with a company.
You have won round the sceptics and educated those who needed the knowledge. The ‘what’ and the measurement is great. I’m excited to get the data and see where we can take this!
March 2024
I loved your no nonsense approach and willingness to challenge the current norms of practice. It all seems so simple doesn’t it? Apply the same strategic approach & questions as you would to any area of business - why do we fail to do this for DE&I?!
September 2024
I just wanted to say a huge thank you! It’s great working with you and I feel way more confident we can move our DE&I agenda forward with your support.
February 2023
Thank you so much for all of your support, it has been invaluable throughout this process. Your steer, guidance and feedback has been greatly appreciated and most definitely helped have a positive impact on the shadow board concept.
October 2024
I just wanted to send a quick note to say thank you so much for your coaching and the difference it’s already made […] which has helped me arrive at solutions faster.
December 2024